Shop Policy
MHX SHOP POLICY
Note: All orders, payments, returns, warranty claims, and customer service is provided by Mud Hole Custom Tackle.
Domestic Shipping Rates
Domestic shipping covers the continental United States. For Alaska, Hawaii, and Puerto Rico – please refer to international shipping.
A flat shipping charge of $4.95 will be assessed for orders. For Push Poles, there is an additional over-sized shipping charge already reflected in the product price (when Continental US option is selected), but will still be assessed the flat rate of $4.95 on checkout.
Orders may be shipped via US Postal Service, FedEx, DHL or a combination of these services. Standard transit time is 3-5 business days but may take longer depending on carrier delays. MHX assumes no responsibility for late or delayed packages.
International Shipping Rates
International shipping includes USA states Alaska, Hawaii, and Puerto Rico, as well as all other countries.
A flat shipping charge of $20 will be assessed for orders. For Push Poles, there is an additional over-sized shipping charge already reflected in the product price (when International & AK / HI / PR option is selected), but will still be assessed the $20 on checkout.
Orders may be shipped via US Postal Service, FedEx, DHL or a combination of these services. Standard transit time is 3-5 business days but may take longer depending on carrier delays. MHX assumes no responsibility for late or delayed packages.
Payments & Processing
We use Pay Pal for payment processing. When paying, you will be directed to Pay Pal’s secure checkout page.
Your order will be billed by Mud Hole Custom Tackle. This means any Pay Pal invoices and email notifications may include Mud Hole Custom Tackle, in addition to some Fish MHX brand information (like the MHX logo).
If you have any questions on your order, please contact orders@fishmhx.com.
Credit Cards Accepted
Using our PayPal credit card processing, you can use all major payment types including Visa, American Express, MasterCard, Discover and PayPal itself.